Tips To Hire Professional Carpet Cleaners

Carpets are an investment that requires a lot of care. They see a lot of traffic, sometimes even spills and food stains. If you have pets running around, you need to watch out for pet hair and dander, accidents and a whole lot of other problems.

Thankfully, all of this can be addressed with professional carpet cleaning services. Hiring carpet cleaners like Crystal Carpet Cleaners LTD, who are based in London, is a sure way to restore your carpet, and remove all of the deeply embedded dirt and other pollutants, ensuring that it is 100% clean and sanitised. If you have never hired a carpet cleaning service before, it may seem less straightforward. Here are a few proven tips to help you out:

Share your needs and see if they can meet them

The first thing to do is consider what sort of carpet cleaning services you need. It could be general cleaning, which every company can help with, or a more specialised task, like stain removal. When you know what you want, you can narrow down the number of potential carpet cleaning companies in your area. Inquire more about the cleaning services to know they can handle the work.

Always do background checks on the company

Reputable cleaning companies vet their cleaners so that is one thing you don’t need to worry about. You still need to know said company is reputable and research their qualifications. Look for client reviews and feedback on their services online, or ask friends and family if they can recommend the same company. The more bases you cover, such as reviews, feedback, recommendations, and checking their qualifications and certificates, the more you will know they are a worthy pick.

Check the pricing

Indeed, price alone does not dictate a quality service. Some companies offer low prices but don’t deliver a good enough service. You should be mindful of a price for carpet cleaning services that seems unreasonably low. It is likely that the service is not inclusive of certain aspects and may cut corners, which is not ideal. That doesn’t mean you should not look for special offers and promotions, but always ensure you are getting a full service when the price seems below average.

Choose an experienced company

Many would say carpet cleaning is not an involved process, but that doesn’t mean it requires no skills and knowledge. A cleaner with some years of experience will always do a better job than one who’s just starting now. The same goes for a company that has been in the industry for some years now. They have established rules and processes that make scheduling more effective.

More importantly, they will know what cleaning methods work best and what solutions to use on your carpet for the best results. For example, they will recognise that you have a carpet with delicate fibres and will opt to use gentle solutions on it. Cleaners without sufficient experience may not have this foresight.

Ask them about the cleaning process

Regardless of what cleaning methods they use, you should ask the cleaners to explain the process in detail. Whether it is steam cleaning or dry cleaning, it pays to be informed. Both of these methods aim to deliver a clean carpet, but they are fundamentally different. It could be that you have a pet or you don’t tolerate the solutions used in dry cleaning, or you want to keep your carpet free of moisture.

It’s also important to note how long the cleaning process will take and how long the carpet will need to dry before you can use it again. That is why it pays to discuss the action plan beforehand so you can get ready.

How eco-friendly are they?

This is especially important for dry carpet cleaning, which involves specialised solutions. You probably don’t want harsh chemicals and instead should opt for eco-friendly options, which leave your carpet clean without the drawbacks of abrasive chemicals. Make sure you ask the cleaning company what their process involves.

What are some red flags when hiring a carpet cleaning company?

It is also helpful to know what some red flags are when hiring a carpet cleaning company so that you can avoid them and spare yourself a lot of problems.

Non-transparent pricing

If you only get a vague quote for the services requested, they are likely keeping some of the costs hidden. In this case, you may end up having to pay more later on.

Poor communication

Communication is key when you arrange cleaning services. If a company takes a long time to respond to your inquiry, it is an indication the rest of their service may be equally sub-par.

Low online ratings

Always read both the positive and the negative reviews online to gauge a company’s reputation. This is a good indicator of what their real customers think of the service and whether you should put your trust in them.

Working with no contract

If the company only wants to do the work based on a verbal agreement and no written contract, you should look for a different carpet cleaning company. A written contract guarantees there will be no miscommunication errors and discrepancies with the service, which works best for your interest.

All of these tips will help you find a good carpet cleaning company to help you with the job. Make sure you follow them all and you will appreciate a deeply cleaned carpet in no time.